Frequently Asked Questions
Everything you need to know about shopping with Auto Gear.
What is the standard shipping time for orders?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping may take 7-14 business days depending on the destination.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be in their original condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track my order status?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
Are your products ethically sourced?
Yes, Auto Gear is committed to sustainability. We partner with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our customer support team.